Returns & Exchanges
At Esti Athens, we want you to be completely satisfied with your purchase. If your selection does not meet your expectations, we offer a 14-day return window for items in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal to select the items you wish to return and receive a unique Return Authorization number.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a full refund.
- 3.Ship to Athens
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location; please retain your tracking receipt for reference.
- 4.Quality Check & Refund
Once our atelier inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.