Frequently Asked Questions
Everything you need to know about your Esti Athens experience.
Where does Esti Athens ship from and what are the delivery times?
All orders are dispatched from our studio in Athens, Greece. Domestic shipping within Greece typically takes 1-3 business days, while international orders usually arrive within 5-10 business days depending on the destination.
What is your return policy?
We want you to love your purchase. If you are not completely satisfied, you can return your items within 14 days of receipt. Please ensure items are unworn, in their original packaging, and with all tags attached.
How do I know which size to choose?
Each product page features a detailed size guide. As our designs often feature unique silhouettes, we recommend checking your measurements against our chart. If you are between sizes, we suggest sizing up for a more comfortable fit.
What materials do you use in your collections?
Esti Athens is committed to quality. We primarily use premium natural fabrics, high-quality linens, and ethically sourced materials to ensure both durability and a luxurious feel against the skin.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For customers in Greece, we also offer a cash-on-delivery option.
Can I track my order once it has been shipped?
Yes, absolutely. Once your order is processed and handed to our courier partner, you will receive an email with a unique tracking number and a link to monitor your package's journey.